Generations Blog

I was on the phone the other night with Claire, a cherry young tech support person with Qwest Communications. Together, we were attempting to fix the broadband connection into my house. As we waited for the modem to boot and reboot after every step, I struck up a conversation.

“That’s a wonderful British accent you have, ” I said.

“Thank you,” she replied. “I grew up in Leeds, just outside of West Yorkshire.” We exchanged a few pleasantries about England and the sites to see.

“Are you living in the States now,” I asked.

“Oh no,” she chuckled. “I’m in Manila in the Philippines.”

“How did you end up there?” I asked.

“Well, this is where my family is from,” she replied. “We decided to move back here a couple of years ago. One day, I’ll come to Colorado where you are. I’d like to climb your mountains.”

So here I was in Denver, receiving technical support from a young lady with a crystal clear British accent who was in the Philippines, who had grown up in England, but is at the present time working for a telecommunications company based in Colorado.

Is it any wonder that there is sometimes a gap in worldly perception between the older generations and those coming of age in today’s marketplace?